Shipping policy
Shipping times & costs
We currently ship to the following countries:
🇺🇸 United States
Standard Shipping: 6–10 business days — $2.95 USD flat rate
Free shipping on orders over $60
🇨🇦 Canada
Standard Shipping: 6–10 business days — $4.95 USD flat rate
Free shipping on orders over $60
🇦🇺 Australia
Standard Shipping: 6–12 business days — $3.95 USD flat rate
Free shipping on orders over $60
🇳🇿 New Zealand
Standard Shipping: 8–12 business days — $3.95 USD flat rate
Free shipping on orders over $60
Order Processing
All orders are processed and dispatched within 1–3 business days, followed by the shipping times listed above.
Order Tracking
Once your order ships, you'll receive an email with tracking details. Please allow 24–48 hours for tracking to update.
Need Help?
If your tracking hasn’t updated in a while, it’s usually a courier delay. If your delivery window has passed or you need help, contact us at:
📩 info.vlostar@gmail.com
Returns
Once shipped, orders can’t be canceled or changed in transit. If you change your mind after receiving your order, you can return it within 100 days following our return policy.